How can we help?

Send us a message any time — day or night. We read every message and get back to you as soon as we can, usually within 1–2 business days.

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Urgent?

If your pet is having an emergency, please call an emergency vet right away — don't wait on a message. For anything time-sensitive about an appointment, call us at (216) 307-7814.

📲 Save this app to your home screen

Saving it puts our icon right on your phone, like a regular app — no app store needed.

If you have an Android phone:

Open this page in Chrome.
Tap the three dots (⋮) in the top-right corner.
Tap Install app or Add to Home screen (the exact words vary a little by phone).
Tap Install or Add to confirm. Our icon will appear on your home screen.

If you have an iPhone:

Open this page in Safari.
Tap the Share button — the square with an arrow pointing up, at the bottom of the screen.
Scroll down and tap Add to Home Screen.
Tap Add in the top-right corner. Our icon will appear on your home screen.